Storm Damage in Minnesota: Roofers and Insurance Claims
Checked against the official sources below on November 12, 2026. By Twin Ports Contractors.
Short answer: Read every paper before you sign. Check the license first. On insurance-paid repairs, a contractor may not promise to pay your deductible to win the job. If your insurer denies the claim, you can cancel a roofing contract within 72 hours of being told. If a contractor solicited the sale away from its place of business, such as at your door, you can cancel until midnight of the third business day.
After a hail or wind storm, contractors may come to your door. Minnesota has specific laws for this moment. Know them before you sign anything.
Before you sign anything
- Read it first. The Department of Labor and Industry (DLI) says homeowners should not sign anything until they have read it carefully and understand it.
- Check the license. Call DLI at 651-284-5069 or use the state lookup. Ask about disciplinary history too. Here is how to check a license.
- Ask for the basics. A Minnesota business address that is not a post office box, a local phone number, and references.
- Get an itemized estimate. On insurance-paid work, Minnesota Statutes 325E.66 bars a residential contractor from giving you an agreement that authorizes repairs without a good faith estimate of the itemized and detailed cost of services and materials.
- Look for two notices. A roofing contract tied to an insurance claim must carry a notice of your right to cancel if the claim is denied. The contractor must also give you written notice of the 325E.66 rules with the first estimate. DLI says it can be in the contract or on a separate page.
“Authorization forms” are contracts
Here is how it often goes. A salesperson says they need your signature to talk to your insurance company, or to look at the roof for storm damage. The form is called an “authorization”. DLI says it is really a contract. By signing, you commit to that contractor for whatever repairs your insurer agrees to cover. The price is whatever the contractor and the insurer agree on.
The small print matters. DLI says these contracts often state that if you cancel after three business days, you owe the contractor a share of the total claim settlement, usually from 15 to 50 percent.
The lesson from DLI: treat any paper a contractor hands you as a binding contract, because it nearly always is.
A contractor may not offer to cover your deductible
Minnesota Statutes 325E.66 covers residential roofers, building contractors and remodelers doing work paid from insurance proceeds. As an inducement to the sale, such a contractor may not do the following, among other things:
- advertise or promise to pay all or part of your deductible
- offer to compensate you for letting them inspect the property
- offer to compensate you for making an insurance claim
- offer to compensate you for referring their services to others when insurance proceeds are payable
DLI’s plain version: contractors may not pay deductibles or offer any reward to hire them for storm repair.
What else the law says:
- A notice is required. The contractor must give written notice of this law with the initial estimate. The insurer or adjuster must give one too.
- A roofer is not your adjuster. A contractor may not interpret your policy, advise you on coverage, or adjust the claim for you, unless licensed as a public adjuster under chapter 72B.
- Breaking the law has a cost. If the contractor violates the section, your insurer does not have to consider the contractor’s estimate. You or the insurer may also sue the contractor for damages.
DLI’s suggested notice wording says a contractor who makes such an offer faces enforcement action, including fines of up to $10,000 per violation.
Two ways to cancel
| If your claim is denied | If the contractor solicited you | |
|---|---|---|
| The law | Minnesota Statutes 326B.811 | Minnesota Statutes 325G.07, with definitions in 325G.06 |
| Applies to | A written contract with a contractor providing roofing services, to be paid from insurance proceeds | A “home solicitation sale”. A seller who regularly makes such sales, or a person acting for the seller, personally solicits the sale. The price is more than $25. It is for personal, family or household purposes. You agree at a place other than the seller’s place of business. |
| Deadline | Within 72 hours after your insurer notifies you the claim is denied | Until midnight of the third business day after the day of the sale |
| How | Written notice to the contractor at the address in the contract | Written notice to the seller at the address in the agreement |
For both rights:
- The notice needs no special form. Any written statement that you do not intend to be bound is enough.
- A mailed notice counts when it goes into the mailbox, properly addressed, with postage paid.
More on the 72-hour right:
- The statute defines the contractor as a building contractor or remodeler who is providing roofing services, or a residential roofer.
- The contractor must attach a “NOTICE OF CANCELLATION” form to the contract, in duplicate. Keep it.
- After you cancel, the contractor must return your payments. The statute says within ten days of cancellation. The notice form it requires says ten business days after the contractor gets your notice.
- If the contractor did emergency work, the contractor is entitled to be paid for that.
More on the three-day right:
- A business day is any day other than a Saturday, Sunday or holiday.
- DLI describes this right as applying when the contractor makes the first contact with you. The statute’s own test is the one in the table.
- The definitions in 325G.06 list sales that do not count. One is a sale where you made the first contact and specifically asked the seller to come to your home to repair or maintain your property. Even then, anything extra the seller sells you on that visit, beyond replacement parts for the repair, is still covered.
- Another exclusion covers a real, immediate personal emergency, where you made the contact and gave the seller your own separate, signed and dated statement giving up the right to cancel. The statute sets further conditions on it.
- If you are not sure the right applies to you, read the definition or ask DLI.
Red flags
DLI says to avoid contractors that:
- arrive in an unmarked vehicle
- show up unsolicited
- ask you to sign an estimate or authorization before you have decided to hire them
- offer to pay your deductible, or offer discounts or other rewards for hiring them
- quote an unusually low price
- give only a post office box for an address
- want full or substantial payment before work begins
- will not give a written estimate or contract
- will not give a Minnesota license number
- will not give references
- use high-pressure sales tactics
What the contract should say
Before you sign, DLI says to make sure the contract includes:
- a detailed summary of the work
- a description of the materials
- the total price, or how the price will be calculated
- a payment schedule
- timelines, and what happens if the contractor misses them
- a rule that every change is put in a written change order that you sign
Hire licensed, and know why
DLI licenses residential builders, remodelers and roofers, and says they must be licensed to work in Minnesota. The law exempts some contractors; the exceptions are in what licensed, bonded and insured mean. DLI also says that if you hire an unlicensed contractor, you have no access to the Contractor Recovery Fund.
The fund has conditions and limits. Its own page names building contractor and remodeler licenses, so for a job under a roofer license, ask DLI whether the fund applies. See how to get paid from the Contractor Recovery Fund.
Winter damage is a different problem. See ice dams in Minnesota.
Who to call
- Questions about a contractor, or a complaint: DLI at 651-284-5069, or dli.contractor@state.mn.us.
- Contractor Recovery Fund: 651-284-5057.
- After a disaster: DLI keeps a page of resources for property owners during a weather emergency, with links on flood-damaged electrical systems, tree care and more.
Common questions
Can a roofer pay my insurance deductible in Minnesota?
No. Minnesota Statutes 325E.66 says a residential contractor may not advertise or promise to pay all or part of an insurance deductible as an inducement to the sale. The Department of Labor and Industry says contractors also may not offer anything of value to encourage you to sign.
How long do I have to cancel a roofing contract if my insurance claim is denied?
Under Minnesota Statutes 326B.811 you may cancel within 72 hours after your insurer notifies you that the claim is denied. Give the contractor written notice at the address in the contract.
Is a roofer's authorization form a contract?
Usually, yes. The Minnesota Department of Labor and Industry warns that these forms are nearly always binding contracts, no matter what the salesperson tells you.
Can a roofer handle my insurance claim for me?
Not as your adjuster. Minnesota Statutes 325E.66 says a residential contractor may not interpret policy provisions, advise you on coverages or duties under your policy, or adjust a claim for you, unless the contractor holds a public adjuster license.
Sources
Every rule, number and deadline in this guide comes from these official pages, read on November 12, 2026. Rules change. The source is always the final word.
- Tips for hiring a contractor (Minnesota Department of Labor and Industry)
- Contractors and insurance deductibles (Minnesota Department of Labor and Industry)
- Minnesota Statutes 325E.66: Insurance claims for residential contracting goods and services
- Minnesota Statutes 326B.811: Residential roofing contract; right to cancel
- Minnesota Statutes 325G.07: Buyer's right to cancel
- Minnesota Statutes 325G.06: Home solicitation sale definitions
- Contractor Recovery Fund (Minnesota Department of Labor and Industry)
- A Consumer's Guide to Hiring a Residential Building Contractor (Minnesota Department of Labor and Industry)
- Resources for property owners during a weather emergency (Minnesota Department of Labor and Industry)
This guide is general information, not legal advice.
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